On June 12, 2020, the U.S. Department of Health and Human Services, Office for Civil Rights (OCR), issued guidance confirming HIPAA permits a covered healthcare provider (Provider) to use protected health information (PHI) to identify and contact recovered COVID-19 patients to inform them of how they can donate their blood and plasma.  As background, HIPAA permits the use of PHI without authorization for “healthcare operations” which include conducting population-based activities relating to improving health and case management.  A Provider’s use of PHI to contact former COVID-19 patients qualifies as a population-based activity because facilitating the supply of blood and plasma is likely to improve the Provider’s ability to conduct case management for current and future COVID-19 patients.

However, the OCR noted that marketing communications that encourage former COVID-19 patients to use specific blood and plasma centers are prohibited under HIPAA, unless it meets an exception to the definition of marketing.  For example, a Provider can make a marketing communication without a patient’s prior authorization if the Provider does not receive any direct or indirect payment from the third-party blood and plasma center in exchange for such communication.  Additionally, the OCR reiterated that as a covered entity, a Provider cannot disclose PHI to a third-party for marketing purposes without the patient’s authorization, unless the third-party making the solicitation is acting on behalf of the covered entity as a business associate.

If any providers are contemplating approaching patients who have recovered from COVID-19 related to the donation of blood plasma, please contact one of our healthcare attorneys to ensure that such communication is not prohibited under HIPAA.  We can assist in drafting those communications and ensuring that it meets HIPAA requirements.