For decades, pundits, policymakers and consumer groups have called for better tools to make health care purchasing decisions easier. Greater cost transparency and clear indicators of quality, they say, would help consumers make the right choices, which would lead to lower costs and better quality care.
If only it were as easy as using Angie’s List: describe the need and up pops the names of local providers, along with comparative information on their performance.
Increasingly, such information and tools are available. But their impact is unclear.
Since 2010, Medicare consumers have had an “Angie’s List” type of resource in Physician Compare, an online service produced by the Centers for Medicare and Medicaid Services (CMS). The website was mandated by the Patient Protection and Affordable Care Act (ACA). It serves a two-fold purpose, according to CMS: